We have partnered up with Booking Protect to offer customers the worlds most flexible and comprehensive refund protection cover.

All you have to do to activate the cover is select 'Additional Refund Protection' during the checkout process and you will have peace of mind that you can request a full refund if the unexpected happens and you can not make it to High Oaks Grange for your stay.

FACT - Booking Protect are one of the only providers that include pre-existing medical conditions.

The wide range of cover includes:

• Accident, illness, injury or death to you, an immediate family member or member of the group.
• Pre-existing medical conditions and pregnancy
• Adverse weather conditions
• Private vehicle failure including breakdown, fire, theft, accident etc.
• Home emergency including burglary, fire, flood etc.
• Redundancy

Plus many others...

 So how does it actually work??

Once you have opted in during the check out process then Booking Protect is active. If the worst was to happen you Request a Refund via the Booking Protect website portal. Approved refunds are processed within 48 hours.

Why have we chosen Booking Protect??

Missing your holiday is painful enough even without the financial implications.

We have searched for a refund protection partner that would be an extension of our brand and treat you, our fabulous guests, with an exceptional service.

Take a look at what Booking Protect customers have to say about their experience.