Cookies Policy

Updated 1^st June 2026

To make this site work properly, we sometimes place small data files called cookies on your device.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

There are several different types of Cookie:

Session cookies: these are mainly used by online shops and allow you to keep items in your basket when shopping online. These cookies expire when the browser is closed

Permanent cookies: these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site.

Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc.

First Party Cookies: Set and collected by the website itself, and only used by the site when a user is visiting it.

How do we use cookies?

Cookies are also used on this website to enhance your website experience, providing you with content that is more relevant to what we believe you are interested. The length of time a cookie remains on your device depends on the type of cookie. Some cookies expire when you close your browser, while others may remain on your device for up to two years unless deleted manually.

“What we believe you are interested in” is based on the content you have visited previously, any previous bookings you may have made with us, and the number of times in which you visit certain content on the website.

Furthermore, if you submit an email address to us via our website, we may combine this information with your website cookie information to help us identify your perceived interests. This information may then be used to send you relevant information by email.

Cookies do not usually identify you directly by name. However, some cookies may be linked to information you provide to us, such as when you complete an enquiry form, make a booking or subscribe to marketing communications. In these circumstances, cookie data may be associated with other information we hold about you in accordance with our Privacy Policy.

We may use this information to personalise the text, images or design of the website to be more relevant to your perceived interests.

Types of Cookies we use

The table below provides a summary of the categories of cookies that may be used on our website:

This website uses both Advertising Cookies and Analytics Cookies.

Advertising Cookies 

Subject to your consent, advertising cookies may be used to display relevant advertisements on third-party websites and social media platforms based on your interactions with our website.

These cookies help us measure the effectiveness of our advertising campaigns and ensure that marketing is more relevant to users.

Analytics Cookies 

These cookies collect information about how people are using our website, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help us understand how visitors use our website, including information such as pages visited, time spent on the site and how visitors navigate between pages.

Information collected through Google Analytics may be processed by Google on servers located outside the United Kingdom. Where personal data is transferred internationally, appropriate safeguards are applied in accordance with UK data protection laws.

For more information about how Google processes data, please refer to Google's Privacy Policy at https://policies.google.com/privacy

Google Analytics data is retained for up to 26 months. If you revisit our website during that period, the retention period may be extended in accordance with Google's retention settings.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies.

Strictly necessary cookies, which are required for the operation of the website, do not require consent and will always remain active.

You may change your cookie preferences at any time by adjusting your browser settings or by revisiting our cookie consent banner where available.

Non-essential cookies, including analytics and advertising cookies, will only be placed on your device where you have provided your consent.

Cookies and their use for advertising on third party websites.

Subject to your consent, cookies may be used to display advertisements relating to High Oaks Grange and associated businesses on third-party websites and social media platforms. These adverts may be tailored to you based on your previous visits to www.highoaksgrange.co.uk

Who controls and access the cookie-related information?

Both High Oaks Grange Ltd and our third party website company have access to, and control the cookie-related information.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Most modern web browsers allow you to manage, block or delete cookies through their settings. Please refer to your browser's help section for guidance on managing cookies.

In your browser’s settings you will also find control features to accept or reject cookies requested from our website and third party sites.

Cookies will not be used for any purpose other than those stated above.