To make this site work properly, we sometimes place small data files called cookies on your device.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
There are several different types of Cookie:
Session cookies: these are mainly used by online shops and allow you to keep items in your basket when shopping online. These cookies expire when the browser is closed
Permanent cookies: these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site.
Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc.
First Party Cookies: Set and collected by the website itself, and only used by the site when a user is visiting it.
How do we use cookies?
Cookies are also used on this website to enhance your website experience, providing you with content that is more relevant to what we believe you are interested. Unless cleared, cookies can remain on your device for up to 2 years from the date it was last refreshed.
“What we believe you are interested in” is based on the content you have visited previously, any previous bookings you may have made with us, and the number of times in which you visit certain content on the website.
Furthermore, if you submit an email address to us via our website, we may combine this information with your website cookie information to help us identify your perceived interests. This information may then be used to send you relevant information by email.
All cookies are anonymous and do not identify you by name unless you submit that information via our website, be that via an enquiry form or booking.
We may use this information to personalise the text, images or design of the website to be more relevant to your perceived interests.
What Cookies do we use?
This website uses both Advertising Cookies and Analytics Cookies.
Advertising Cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this means after you have been to our site you may see some advertisements about our services elsewhere on the Internet.
Analytics Cookies collect information about how people are using our website, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
Google Analytics, a web analytics service provided by Google Ireland Limited (‘Google’). The information generated by the cookies about your use of the website and your current IP address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. You can find out more about Google Analytics Cookie Usage on Websites here >
Google Analytics keeps this data for 26 months before being deleted. Should you revisit our website again your cookie will be ‘renewed’ and it will be a further 26 months before the cookie is automatically deleted from your device.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Cookies and their use for advertising on third party websites.
Cookies can also be used to place adverts on third party websites advertising High Oaks Grange and any of its sister companies. These adverts may be tailored to you based on your previous visits to www.highoaksgrange.co.uk
Who controls and access the cookie-related information?
Both High Oaks Grange Ltd and our third party website company have access to, and control the cookie-related information.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
You can manually delete cookie files already stored on your computer. For example, here’s how you can delete cookies from your browser if you use Internet Explorer.
In your browser’s settings you will also find control features to accept or reject cookies requested from our website and third party sites.
Cookies will not be used for any purpose other than those stated above.
