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Frequently Asked Questions


Browse our most FAQs to find the answer to most commonly raised questions. Still can't find what you are looking for? Please drop us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

FAQ’s

 
General

What is your arrival and depature times? Arrival time is from 4.00pm. Departure time is by 10.00am

Are bedding and towels included? Yes bedding and towels are included in all properties.

Do all properties have hot tubs? All of our Cottages and Lodges have a private hot tub. The Grange has a swim spa. Glamping Pods do not have a hot tub.

What temperature is the swim spa? The swim spa at The Grange is not as hot as a hot tub, but warmer than a swimming pool. It is approx 35-37 degrees.

Pets

Which properties allow dogs? All of our properties allow dogs except Cropton Cottage and Woodpecker Lodge

Is there a charge for dogs? Dogs are an additional £8.00 per night per dog. This includes a dog bowl and some doggy treats.

Is there a limit on the number of dogs allowed? The maximum number of dogs are as follows:

The Grange - max 4 dogs | All Cottages and Lodges - max 3 dogs | All Glamping Pods - max 2 dogs

Do you allow other animals? No sorry only dogs are allowed to stay with us.

 

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